Custom Laminations Inc.
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Order Information

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Incoming Material Inspection
Before your material is processed, the first yard is carefully evaluated to be certain that the material is suitable for the specific process(es) ordered. Then, if there is a question, we will contact you in writing to review it in detail.

Factory Shipments

  1. All outgoing merchandise will be shipped the quickest and the most reasonable way. Air freight shipments can be made upon request.
  2. All pricing is F.O.B. Paterson, New Jersey. The extent of our liability for any loss or damage of merchandise in transit is limited to the amount authorized by the ICC as applied to United Parcel Service coverage of $100.00 per package. Advise us, in advance, if you require an insured value in excess of $100.00.


New Accounts
We subscribe to a credit-reporting agency that provides credit information on “trade accounts”. Your credit terms will be primarily based upon the information reported to us. We may also request additional credit information that would normally include three trade references plus bank information. Your first order will be invoiced after processing and require a Proforma payment. Credit terms extended on subsequent orders will be based upon your credit references and your payment history with Custom Laminations. For your convenience, we accept MasterCard, Visa or Discover credit cards. When using a credit card, be sure to include your account number and expiration date.


Payment Terms
Terms offered are 1% 10 days, net 30 days for open accounts. Invoices are forwarded after processing is completed and shipment has been made. Statements are submitted monthly at the end of the month.


Limited Liability
We are not responsible for processing or materials that are not our own. It is understood that you will independently determine the suitability of processed material(s) for your purposes. We suggest that you test, evaluate, and approve our work and products in use with other materials. We will be happy to supply you with samples, at your request. Seller makes no warranty, whether expressed or implied, including warranties of merchantability or fitness for a particular purpose. Note that we are not responsible for goods held for pick-up, unprocessed incoming material, or finished goods waiting for Proforma payment, left for over 90 days.

We are not responsible for material that is in excess of $10.00 per yard.  It is hereby agreed that any and all disputes and/or litigation between Custom Laminations, Inc. and any purchaser will be governed by the laws of the State of N.J., adjudicated in a court of competent jurisdiction having its situs in the State of New Jersey, County of Passaic.


Processing Schedule for Multiple Process Orders

Although multiple processing frequently takes less time than the combined time allotted for each process, it is best to use the combined times for estimating the job completion time.


Processing Schedule

The following schedule applies to all orders received on an open account status. (Days refer to work days)

Acrylic Latex Backing
7-10 days
Knit/Bac™ Fabric Backing
7-10 days
ArmorFlex™ 2-3 weeks MicroB-lock™ 7-10 days
APP 7-10 days Paperbacking Fabric 7-10 days
CustomSeal™ 2-3 weeks Placemats-Custom Laminated 3-4 weeks
Custom-Gard™ 7-10 days Roller Shades-Custom Laminated 2-4 weeks
Drapery Backing 7-10 days Tablecloths-Custom Laminated 2-3 weeks
Eradicote™ 7-10 days Vinylizing with VK-2000™ 7-10 days
Fire-Blocker Backings 7-10 days Vinyl-Tex™ with VK-2000™ 7-10 days
Flame Proofing Fabric 7-10 days VKC™ Vinylizing for Wallpaper 7-10 days
Foam Backing 7-10 days VKC-FP™ Vinylizing for Wallpaper 7-10 days

For other or specialized services contact our Customer Service Department at 973-279-9174.


Planning for the Delivery of Your Order

  1. The processing schedule is based upon receipt of your material and approved purchase order to the time of shipment.
  2. The processing schedule is subject to change during our vacation periods and during busy seasons and holiday weeks.
  3. If we anticipate any difficulty in processing your material, we will notify you by mail.
  4. When you receive your processed order, inspect the materials promptly, so that if necessary we can efficiently resolve any freight or handling claims.  Be sure to request a Return Authorization Number from our Customer Service Department.

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How to Send in Your Order and Your Material

  1. All incoming packages should be clearly marked with the name of the company issuing the purchase order to Custom Laminations.
  2. Fabric should be forwarded rolled on a tube with the face side of the fabric clearly marked.  Incoming fabric that is wrinkled or not rolled on a tube will be subject to wrinkle removal charges.
  3. Remember to include one additional yard for work loss on each continuous piece per process.  The work loss has nothing to do with the length of the piece. It occurs at the beginning and end of the processing cycle.
    A. For Fabric or Wallpaper that is Sent from a Third Party Supplier
    Instruct the third party to mark the materials with your company name and the purchase order number your company issued to Custom Laminations (your client’s name and their purchase order number should not be listed.)

Fax, mail or email us a copy of your purchase order or complete order form as soon as possible.  This expedites the process of putting your material into production.

B. For Fabric or Wallpaper that is Sent by You
Enclose a copy of your purchase order with the material.  Also, fax or mail a copy of your purchase order; mark on the copy “COPY-DO NOT DUPLICATE”.  This will expedite the process of putting your material into production.


All Orders Must Include:

Your purchase order with purchase order number and/or completed order form.
Billing address and telephone number.
The ship to address (where we ship the processed material).
A material description (i.e., fabric name, number and color).  Include a swatch, if possible.  Swatch should clearly indicate the face side of the fabric.
Material quantity (in yards).
Desired processing service (i.e. Paperbacking, Vinylizing, Flame Proofing, etc.)

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For Roller Shade Orders

  1. Calculate material requirements (see page 14) or contact Customer Service if you need assistance.
  2. Specify Inside (IB) or Outside (OB) bracket mounting, or tip-to-tip measurements.
  3. Roller shades will be manufactured to be regular or reverse rolled at our discretion, depending upon the material selected.
  4. Mark orders to the attention of the Shade Department.

Track Your Shipment!
Tracking is now available, via Fedex and UPS.  Call or email Custom Laminations and we will forward your order number which can be tracked online.

UPS     FedEx

Environmental Logo Custom Laminations cares about the environment. Our adhesives and formulas are free of chlorine, halogens, and heavy metals.

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Affiliations  
American Society of Interior Designers International Interior Design Association Association of Woodworking and Furnishings Suppliers National Guild of Professional Paperhangers